Shipping Information

At For Gentlemen Buy, we aim to provide a seamless shopping experience with reliable shipping options tailored to your needs. Below are the details of our shipping methods and timelines:

• Standard Shipping: We use DHL or FedEx for standard shipping. The shipping fee is $12.95, and delivery typically takes 10-15 business days after dispatch.
• Free Shipping: For orders over $50, we offer free shipping via EMS. Delivery usually takes 15-25 business days after dispatch.

Please note that order processing takes 1-2 business days before your item is shipped. We ship globally, excluding certain remote areas and Asia.

Returns & Exchanges

Your satisfaction is our priority. If you are not completely happy with your purchase, we offer a straightforward returns and exchanges process. Please review the following information to understand how to proceed:

Eligibility for Returns & Exchanges

To be eligible for a return or exchange, your item must be:

• Unused and in the same condition as when you received it.
• In its original packaging.
• Accompanied by the receipt or proof of purchase.

Returns and exchanges are accepted within 15 days of receiving your order.

Non-Returnable Items

Due to hygiene or safety reasons, the following items are non-returnable:

• Underwear and socks
• Personalized or custom-made items

Return & Exchange Process

Follow these steps to return or exchange an item:

1. Contact Us: Send an email to [email protected] with your order number and the reason for the return or exchange. Use the template provided below to ensure all necessary information is included.
2. Receive Instructions: We will provide you with detailed instructions on how to return your item, including the return address.
3. Ship the Item: Package the item securely and ship it to the provided address. We recommend using a trackable shipping service and purchasing shipping insurance.
4. Confirmation: Once we receive your return, we will inspect the item and notify you of the approval or rejection of your refund or exchange.

Refund Process

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days. For exchanges, the new item will be shipped to you once the returned item is received and processed.

Return & Exchange Request Template

Use the following template to request a return or exchange:

Subject: Return/Exchange Request - Order #[Your Order Number]

Email Body:
Dear For Gentlemen Buy Team,

I would like to request a return/exchange for my recent purchase. Below are the details:

Order Number: [Your Order Number]
Item(s) to Return/Exchange: [List the item(s)]
Reason for Return/Exchange: [Briefly explain the reason]

Please provide me with the necessary instructions to proceed.

Thank you,
[Your Full Name]
[Your Contact Information]
        

Contact Us

If you have any questions about our shipping or returns and exchanges policy, please contact us at [email protected]. We are here to ensure your satisfaction and appreciate your business.